Your Expert Tech
Privacy Policy
How we collect, use, safeguard, and respect website, service, and SMS information.
Effective date: September 23, 2026
Your Expert Tech Inc. ("Your Expert Tech," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we handle information when you visit yourexperttech.net, contact us, request services, or communicate with us by telephone, email, or text message.
Information we collect
Information you provide
We may collect your name, company name, email address, telephone number, service interests, appointment details, support information, and the contents of communications you send to us. Please do not submit passwords, payment-card information, Social Security numbers, identification documents, or other highly sensitive information through ordinary website forms or text messages.
Information collected automatically
Our hosting, security, communications, and analytics services may automatically collect limited technical information, including IP address, browser and device type, operating system, referring page, pages visited, approximate location, call or message routing information, and timestamps. We may use cookies or similar technologies for website operation, security, performance, and analytics.
How we use information
- Respond to contact, consultation, sales, appointment, and support requests.
- Provide, maintain, secure, and improve our services, website, and communications.
- Send operational communications and messages that a customer has requested or authorized.
- Maintain consent, preference, service, security, and business records.
- Detect fraud or abuse and comply with applicable legal obligations.
SMS and text messaging privacy
The Your Expert Tech Inc. SMS Program provides customer-care and informational messages, including technical-support replies, appointment reminders, service updates, and account notifications. When you expressly agree to receive these messages, we collect your mobile telephone number, the date and time of consent, the form page and consent language, and your messaging preferences. We may also process message content, delivery information, and related interaction data to provide the messages you requested. The website SMS checkbox does not authorize promotional texts.
Mobile opt-in data and text-message consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We do not transfer SMS consent to other businesses or allow third parties to use it for their own purposes. Limited information may be processed by messaging service providers, including RingCentral and mobile carriers, solely to deliver and support our messaging program or as required by law. These limited service and legal uses do not permit marketing use or the transfer of consent.
To opt in, visit yourexperttech.net/contact/ — Text message updates, enter your mobile number and the required contact details, select the optional SMS consent checkbox, and click Send Message. The checkbox is unchecked by default. Providing a phone number or submitting an inquiry without selecting this checkbox does not enroll you in text messages. See our SMS Terms and Conditions.
Participation is voluntary and consent to receive text messages is not a condition of purchasing any product or service. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. After you opt out, we may send one confirmation message. Reply HELP for assistance or email support@yourexperttech.net. Opting out of text messages does not prevent us from contacting you through another method when permitted, including to respond to a request you initiate.
Analytics and cookies
No optional analytics or advertising service is currently configured on this website. Use Cookie settings on any page to review your choice. See our cookie information for storage purposes, duration, and controls.
How we disclose information
We do not sell or rent personal information. We may provide information to service providers that support hosting, analytics, security, communications, customer service, and technical operations. They may use information only to perform services for us or as otherwise required by law.
We may also disclose information when required by law or valid legal process; to protect rights, safety, or property; to investigate fraud or security concerns; or as part of a merger, acquisition, financing, reorganization, or sale of business assets. The SMS-specific non-sharing commitments above continue to apply to mobile opt-in and consent data.
Data retention and security
We retain personal information only as long as reasonably necessary to fulfill the purposes described here, document consent and opt-out requests, provide services, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
You may ask to access, correct, or delete personal information we maintain about you when appropriate. Some records may need to be retained for legal, security, billing, contractual, consent-verification, or other legitimate business reasons. You may control cookies through your browser, unsubscribe from email marketing through the instructions provided, and withdraw SMS consent by replying STOP.
Children's privacy
Our website, services, and messaging program are intended for businesses and adults. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can review and delete it as appropriate.
Third-party websites
The website may link to services operated by others. We are not responsible for their privacy, security, or content practices. Review the privacy policy of each third-party service you use.
Changes to this policy
We may update this policy to reflect changes to our practices, services, or legal obligations. The effective date above identifies the latest revision.
Contact us
For privacy questions, data requests, or messaging assistance, email support@yourexperttech.net.
